Privacy Policy

Information handled by our store

arcteryxwild uses information you provide when browsing, ordering or contacting us. This may include your name, email, telephone number, delivery and billing addresses, order history and correspondence. Technical information such as browser, device, IP address and interaction data may be collected through the storefront and its service providers.

How and why information is used

We use relevant information to process orders, arrange delivery and returns, respond to enquiries, maintain the website, prevent fraud and meet record-keeping obligations. Where consent is required for optional marketing or tracking, you can choose whether to provide it and withdraw it later. We do not ask you to email complete payment card numbers or security codes.

Service providers and processing

Our storefront is hosted by Shopify. Information needed to perform a service may be handled by Shopify, payment processors, delivery companies and other providers supporting that service. Processing can occur outside your province or Canada, where information may be subject to local laws. We may also disclose information where legally required or necessary to protect legitimate rights.

Cookies and choices

Essential cookies support functions such as carts, sessions and security. If optional analytics or advertising features are enabled, they may use additional cookies or similar technologies. Manage available consent controls and browser settings to control these technologies; disabling essential cookies can affect shopping. We respect applicable opt-out requirements, including recognized browser preference signals where supported and legally required.

Retention, security and your requests

We retain information for the purposes described here and applicable business and legal requirements, then delete or de-identify it when appropriate. No transmission or storage method is completely secure. You may contact us to request access, correction, deletion or information about applicable privacy rights. We may need to verify your identity, and legal exceptions may apply. You may also contact the relevant privacy regulator if concerns are unresolved.